1. Q: Where is your factory?
Answer: Our factory is located in Heze city, Shandong Province, China. There are about 240 workers in our factory. We are still trying to expand our capabilities. Warmly welcome to visit our factory.
2.Q: Do you provide samples?
Answer: Yes, we can provide samples. You are welcome to request samples.
1). For sample order,it can sent by express company like UPS,Fedex, DHL ect.We have strong cooperation with them.
2). For bulk order,it would sent by sea.We have our cooperation forwarder and you also can use your OWN forwarder.
3. Q: What is your warranty for the product?
Answer: 3-5 years quality warranty.
4.Q: How long is your delivery time?
Answer: Usually about 25 days, or depending on the quantity.
5. Q: How do we pay for you?
Answer: usually negotiated by wire transfer or other payment methods( T/T, LC, Paypal, western Union)
6.Q: Do you have proof of shopping products?
Answer: Yes, we have passed the major product certifications of CE0197, ISO13485 and FDA.
7. Q: Does the product support customization?
Answer: Yes, we have a R&D team for new product innovation. We will try our best to achieve your goals.
8.Q: How about your after-sales service?
Answer: If you have any questions, please feel free to contact us. We have a strict question and answer system. Believe that we are responsible for after-sales.
9. Cooperation.
As long as we cooperate once, no matter how big or small, you are our VIP.
10. How does your factory carry out quality control?
Answer: Quality is the life of our factory. We have inspectors in different posts, and there are three inspectors before packaging to obtain the best quality products.
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